Strapcode Reviews

Not sure what has happened with the company. They usually have quality products. My last purchase, a strap failed. They have not responded to my emails in going on two weeks.

Bought a Strapcode mesh band for a wristwatch, but I did not like it, because of the clasp mechanism which is not user friendly. The band was delivered quite promptly, but when I notified their customer service that I wanted to return it for a refund, I was advised the product needed to be returned to Hong Kong!!! They also stated there would be a $10 restocking fee applied. This company is obviously of dubious character. The cost of international shipping to return the band, along with the farcical restocking fee, make the return nearly as expensive as the product. I will NEVER do business with this company again and there are more reliable options. Shame on me for not doing a little research before my purchase. Additionally, there is a similar company under the name Strapco, and it appears the Strapcode people are siphoning.

I have bought many times from them and the last purchase, a $120 jubilee bracelet, doesn’t fit in my watch…however the listing is mentioning the same reference of my watch and I have tried to arrange the devolution but they offered me a partial refund for the new with tags item .
Bracelet for Mako Kamasu👇
22mm Super-J Louis JUB Watch Band compatible with Orient Kamasu, 316L Stainless Steel Brushed V-Clasp × 1

The bracelet looks cheap! And there customer service after sale very bad like i send 4 emails! No response never again 😒

First off, reading some of the other reviews, you should never pay anyone to put on a watch bracelet. Its a simple process and a watch repair kit with basic tools is $20 on ebay. That being said strapcode bracelets are not bad. A bit over priced imo for the finish. If you have a large wrist like myself they will not give you the links needed to fit and charge $15 a link plus shipping. Thats highway robbery.

After wearing my bracelet from Strapcode for a week a pin fell off. Luckily I was reading in my hotel room and not swimming in the sea. Costed me $40 to put it on the watch. Will receive a new pin but it will cost me another $20-40 to have it put on. Strapcode offered 10% on my next buy to make it up. I suggested an amount equal to my extra expenses. That was declined. Except from falling apart I percieved the material quality as good. Clasp is fine. Would consider Strapcode for a new watch but not one that I take swimming. Pins might not have the right quality. Expensive to put a new bracelet on. Pin might be cheaper. Customer service quick on answers.

Very disappointed shopping experience with Strapcode in Hong Kong, very POOR customer service /communication...

I just purchased a new green crafter blue strap from strapcode. The quality is just amazing and it fits better and is more comfortable than the original steel bracelet. Also, the fit is better than the factory strap, and I am really happy that I took the gamble and got it.

Well I guess I'm in the minority here. I have three Bracelets a divers Clasp and one on the way, their products and quality have satisfied me. My only interaction with Customer service was a positive one and they corrected my mistake faster then I thought. Very 😊

I'd give 4.5 stars if this was an option. I ordered the Super-J bracelet and I received it extremely quickly in the mail. Quality was mostly great--fit and finish were great and the end links fit my Seiko Turtle perfectly. The only issue was the secondary fold-over clasp, which was a little off and didn't quite completely close. I reached out to the customer support team and Sam was incredibly helpful in helping me with the exchange for a replacement clasp. He was very prompt and clear through the entire process--he provided clear instructions on the return, how processing would work, and when I could expect shipment of my replacement clasp. I'm in the US and the entire return-replacement process from Hong Kong took just a week. New clasp works great and looks great. So 5 star rating for Sam and his support. 4 star rating for an otherwise great bracelet, minus 1 star just because the original clasp was off.

Excellent product and prompt delivery. Very satisfied.
Purchased the black textured leather pilot strap with rivets for my black dial Breitling Navitimer. The pairing is amazing.

Rip offs. The strap itself is OK for the Kamasu but they charge £95 for a strap they charge £66 on Amazon.

Somehow paying fees with amazon is cheaper than direct business... Or incredibly greedy.

Watch out with this company. Often the collors of the straps doesn’t match with the watches. And their service is terrible.. I would never ever again buy something here again!

I purchased an Oyster for my Seiko Sumo with the divers extension clasp. The bracelet arrived and I found the clasp completely smashed in and twisted. I sent photos to Sam at Strapcode, who advised me to send it to an address in Manchester for a replacement. Their company at the address Sam provided does not exist and the bracelet was retuned to me. I contacted Sam again, who advised to send it to another address. Obviously, I was somewhat reticent to do this as they don't seem to be aware of their company addresses in the UK and stated as such. Sam basically emailed back, "if you don't trust this address, try again at this one". Obviously, my level of trust is non existent at this point. I haven't received a replacement to this day. Fraudulent enterprise, stay away, DO NOT waste your money or time with this company.

False and misleading.
The product they have described and illustrated on the StrapCode website is completely misleading and false.
The product i received is a cheaper less value version of what they have described and illustrated.
They refuse to acknowledge this fact.
AVOID this company at all costs